Question COMP-03

Do you have existing higher education customers?

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

State your primary industry.

Answering "YES"

Provide a list of higher education references, with contact information.

Reason for Question

Higher education is a unique vertical. A vendor's response to this question can help an analyst set the context for all vendor responses. Established and/or mature software/product/services are more likely to have current higher education customers, and therefore understand the environment that we operate in.

Follow-Up Inquiries

A simple "Yes" without any references or supporting information should be questioned. Question the size of institutions that are using the software/product/service and the scope of their implementations.

HECVAT Pro Advice

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Implementation Tips

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FAQ

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