Question DOCU-13

Do you have documentation to support the accessibility features of your product?

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

Provide plans for any documentation that would make accessible content, features, and functions easily knowable by end users.

Answering "YES"

Provide examples with links where possible.

Reason for Question

Has the vendor documented any additional information needed by users in order to create accessible products with the tool or platform? Are there tutorials, if needed, on how assistive technology users can best use the product (platforms tested and works best, shortcuts) etc.? In other words, are they taking care of the end users? Accessibility is more than completing checklists.

Follow-Up Inquiries

If specific configurations, settings, themes, author guides or instructions are needed to ensure accessibility, are instructions on how to do so provided for administrators and end users?

HECVAT Pro Advice

[Add expert insights and best practices]

Implementation Tips

[Add practical steps for SME SaaS vendors]

FAQ

[Add common questions related to this HECVAT item]

Resources

[Add links to relevant articles or tools]