Question COMP-04

Do you have a dedicated Software and System Development team(s)? (e.g., Customer Support, Implementation, Product Management, etc.)

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

Describe any plans to create a dedicated Software and System Development team.

Answering "YES"

Describe the structure and size of your Software and System Development teams. (e.g., Customer Support, Implementation, Product Management, etc.).

Reason for Question

Understanding the development team size (and capabilities) of a vendor has a significant impact on their ability to produce and maintain code, adhering to secure coding best practices. The size of a vendor will determine their use of dedicated development teams, or lack thereof. Use the knowledge of this response when evaluating other vendor statements.

Follow-Up Inquiries

Follow-up inquiries for vendor team strategies will be unique to your institution and may depend on the underlying infrastructures needed to support a system for your specific use case.

HECVAT Pro Advice

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Implementation Tips

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FAQ

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