Documentation
HECVAT Full v3.0.6
Documentation
DOCU-09

Question DOCU-09

Do you have a documented change management process?

Weight20
High RiskNo
RequiredYes
Compliant AnswerYes

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

Briefly summarize your response.

Answering "YES"

Summarize your current change management process.

Reason for Question

The lack of a change management function is indicative of immature program processes. Answers to this question can provide insight into how well their responses (on the HECVAT) represent their actual environment(s).

Follow-Up Inquiries

If a weak response is given to this answer, response scrutiny should be increased. Questions about configuration management, system authority, and documentation are appropriate.

HECVAT Pro Advice

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Implementation Tips

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FAQ

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Resources

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