Question DCTR-03
Are the data centers staffed 24 hours a day, seven days a week (i.e., 24 x 7 x 365)?
| Weight | 20 |
| High Risk | No |
| Required | No |
| Compliant Answer | Yes |
Standard Guidance
EDUCAUSE provides no guidance here
Answering "NO"
State any plans to staff data centers 24 x 7 x 365.
Answering "YES"
Describe the on-site staff capabilities.
Reason for Question
Vendors that operate their own datacenter(s) can implement their own monitoring strategy. Use the vendor's response to this questions to verify/validate other responses related to ownership/co-location/physical security.
Follow-Up Inquiries
Follow-up inquiries for data center staffing will be institution/implementation specific.
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