Question DATA-11

In the event of imminent bankruptcy, closing of business, or retirement of service, will you provide 90 days for customers to get their data out of the system and migrate applications?

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

Provide a detailed summary to support your selection.

Answering "YES"

State how the institution will be notified of imminent termination.

Reason for Question

This question clarifies the position of the institution in the case of acquisition or bankruptcy. Expect clear responses to this question. If they are vague, be sure to follow up based on institutional counsel guidance.

Follow-Up Inquiries

If a vendor's response is unsatisfactory, engage institutional counsel to appropriately address any ownership concerns.

HECVAT Pro Advice

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Implementation Tips

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FAQ

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Resources

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