Question DATA-07
Will the institution's data be available within the system for a period of time at the completion of this contract?
| Weight | 25 |
| High Risk | Yes |
| Required | Yes |
| Compliant Answer | Yes |
Standard Guidance
EDUCAUSE provides no guidance here
Answering "NO"
Describe your data export procedures conducted at the termination of contract.
Answering "YES"
State the length of time that the institution's data will be available in the system at the completion of the contract.
Reason for Question
When cancelling a software/product/service, an institution will commonly want all institutional data that was provided to a vendor. This questions allows the vendor to state their general practices when a customer leaves their environment.
Follow-Up Inquiries
A vendor's response should be clear and concise. Be wary of vague responses to this questions and inquire about export specifics, as needed.
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