Question DATA-06
At the completion of this contract, will data be returned to the institution and deleted from all your systems and archives?
| Weight | 20 |
| High Risk | No |
| Required | Yes |
| Compliant Answer | Yes |
Standard Guidance
EDUCAUSE provides no guidance here
Answering "NO"
State plans to implement capabilities for the Institution to retrieve their data.
Answering "YES"
State the length of time that the institution's data will be available in the system at the completion of the contract.
Reason for Question
When cancelling a software/product/service, an institution will commonly want all institutional data that was provided to a vendor. This questions allows the vendor to state their general practices when a customer leaves their environment.
Follow-Up Inquiries
A vendor's response should be clear and concise. Be wary of vague responses to this questions and inquire about export specifics, as needed.
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