Question BCPL-09

Is this product a core service of your organization and, as such, the top priority during business continuity planning?

Standard Guidance

EDUCAUSE provides no guidance here

Answering "NO"

Summarize this product's restoration priority in your BCP.

Answering "YES"

Provide a brief summary to support your selection.

Reason for Question

The purpose of this question is to understand the vendor's order of response if affected by a unplanned business disruption. If the software/product/service being assessed is a vendor's core moneymaker, the probability is that restoration of the software/product/service will be top priority.

Follow-Up Inquiries

If it is not a core service, follow-up questions should be availability focused and institution/implementation specific.

HECVAT Pro Advice

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Implementation Tips

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FAQ

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Resources

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